Quest Caroline Springs

Location was excellent we attended a wedding in close proximity so were able to walk there. CS shopping centre was very handy, good food facilities and nice and clean. Receptionists were friendly and helpful. Carparking and washing facilities were great.

loved the location. Close to 4 large shopping centres and easy walk to numerous food outlets. Shower was instantly hot and apart from a couple of spots on a plate, everything was extremely clean. Bed was very comfortable.. I have a permanent back injury so I need a good bed. The kitchenette was a good size and it was nice to have cutlery to be able to make my own breakfast and dinner.

Reception staff were very welcoming and helpful . We had some problem connecting to WIFI which they resolved for us .

Going through a very stressful time in life and even though i was extremely impolite to staff on arrival (i am learning emotional management at 21..) which is no excuse , i was still treated with nothing but respect and hospitality. I needed to book another night but online didnt have my room currently in available again, my partner had health issues night before and woke up late but still 10/10 customer service

we had a 2bedroom room and it was very big. Loved the size of the room and also the washing and dryer provided in the room. The staff were amazing with their quick responses and answers. Housekeeping were very clean and prompt with taking out rubbish and make sure everything was clean and neat